Upward Communication
In this process of communication, the information flows from lower level to upper level, it means from employees to manager, supervisor or any other higher level person. It is very important part of business management.
According to Bartol and Martin, “Upward communication is the vertical communication flows form lower level to one or more higher levels in the organization.”
According to Ricky W. Griffin, “Upward communication consists of messages form subordinates to superior.” According to Weihrich and Koontz, “Upward communication travels from subordinates to superiors and continues up the organizational hierarchy.”
According to Bovee and others, “Upward communication is the flow of information form lower level to higher levels in the organization.”
Downward Communication
In this communication process, the information flows from higher level to lower level it means from managers, supervisors to employees of the company. It provides relevant information, orders, and instructions to lower level management.
According to Ricky W. Griffin, “Downward communication occurs when information flows down the hierarchy form superiors to subordinates.”
According to Himstreet and Baty, “Downward communication is that form superior to subordinate-from boss to employee and from policy makers to operating personnel.”
Difference between Upward communication and Downward Communication with comparison:
Basis for comparison | Upward | Downward |
Meaning | In this process of communication, the information flows from lower level to upper level, it means from employees to manager, supervisor or any other higher level person. | In this communication process, the information flows from higher level to lower level it means from managers, supervisors to employees of the company. |
Flow of communication | Lower level to upper level | Higher level to lower level |
Purpose | Work like feedback | It provides relevant information |
Communication speed | Slow | Fast |
Nature | Directive in nature | Not directive |
Frequency | It happened frequently | It doesn’t happen frequently |
Examples | Letters and proposals | Circulars and notice |
So we will discuss Difference between Upward communication and Downward Communication with its comparison. For any query comment below.
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